Solution Delivery Manager / Senior Client Partner

Location: US, East Coast (NY/NJ/PA)

Role:

Solution Delivery Manager is responsible for ensuring successful delivery on C&F’s engagements in Life Sciences Analytics and Information Management programs, such as Big Data analytical environments.

S/he is a key business partner who interacts with our Healthcare & Life Science (HLS) clients’ global organizations and coordinates all analytic and strategic initiatives.

Internally, the Solution Delivery Manager works closely with C&F’s technical leads who manage relationship with the clients’ senior technical (BT/IT) teams.

Responsibilities:

Stakeholder Management And Coordination

  • Work effectively with members of business analytics teams, operations teams and cross-functional partners (e.g., Medical, Finance), collaborating as needed on client deliverables to assure the highest level of service to the global business
  • Partner with global leadership in goal-setting, strategy development and growth opportunity identification/prioritization (business development)
  • Proactively seek out and evaluate new data sources, tools, and analytic partners that drive global business objectives
  • Continuously inform PMO on project portfolio status and guide necessary changes to meet business objectives of multiple stakeholders

Overall Client Service Level Management

  • Coordinate C&F activities related to various parts of clients’ organizations
  • Bridge the gap between technical stakeholders (IT/BT), global strategy/analytics and operations – optimize overall support provided to business users to maximize benefits from available data and analytical tools
  • Initiate actions related to the C&F Client Service Team, to optimize client satisfaction across organizational units

Effective Analytics For Business Decisions (Optional)

  • Assure delivery of rigorous, analytics-based decision support to the commercial teams, coordinating product/market/customer research, analytics, and insight generation
  • Drive and influence strategic and tactical planning as well as business decisions through development and execution of analytical plans, providing leadership updates

Qualifications:

Education:

  • Bachelor’s degree required; MA/MS/MBA or other advanced degree preferred

Experience:

  • Minimum of 3-5 years’ experience in healthcare, pharmaceutical or related field (HLS) including broad knowledge of industry dynamics, marketing channels, payer and reimbursement dynamics as well as market and policy trends
  • Minimum of 3-5 years’ experience in project/portfolio management of multiple projects and resources concurrently; preferably data management projects
  • Expertise in the use of global industry data sources and tools to support analytics that drive good business decisions would be an additional benefit

Skills:

  • Highly developed interpersonal skills: establishes credibility with internal client partners
  • Ability to work effectively in an environment of global teams, functional partners, other BUs, as well as external partners
  • Ability to influence and persuade through personal credibility, integrity and professionalism (seniority)
  • Ability to present results to senior management: superior verbal and written communication and presentation skills
  • Ability to not only deliver answers to specific business questions, but also to develop insights and make strategic business recommendations
  • Ability to manage simultaneously multiple projects involving a variety of analytic techniques and tools
  • Analytical, problem-solving/consultative and quantitative skills with expertise in the tools of primary research, secondary data analysis, and forecasting would be an additional benefit

Core Competencies:

  • Demonstrates business acumen
  • Results and accountability oriented: track record of goal attainment
  • Conflict Management / Negotiating
  • Timely decision-making / Decision quality
  • High ethical standards, integrity

Other:

Estimated Travel:

  • Occasional travel to West Coast and very occasional to C&F HQ in Warsaw, Poland

Motivation:

  • Self-starter: ability to work effectively with or without direct oversight
  • Self-contained but looking for high value creation opportunity – not risk averse
  • Open to work in international environment and in the company with Polish majority shareholders

How to apply:

For more information and to apply, please email us your questions or/and resume to careers@candf.com with “Solution Delivery Manager / Senior Client Partner” in the subject line.

Please add the following clause to your CV:

I hereby give consent for my personal data included in my application to be processed by C&F sp. z o.o. with headquarters in Warsaw, ul. Domaniewska 50, 02-672 Warsaw, who is the administrator of the data, for the purposes of the recruitment process for the “Data Engineer” position.

I declare that I have been informed that: (1) providing the data is voluntary; (2) I have the right to access my data; (3) I have the right to correct my data; (4) I have the right to withdraw my data in part and in full at any time; (5) all requests regarding this should be directed to the data administrator’s address or electronically at dpo@candf.com