Europe And Asia
Our customer is an internationally expanding, research-based pharmaceutical company, part of an Italian pharmaceutical group. Potent innovative preparations, professional marketing and intensive cooperation with doctors and patients form the basis of the organization’s success.
Company is active on-site in more than 30 European and Asian countries and employs people from more than 70 nations, 17000 people globally, and over 500 people in Poland.
The Company participates in over 400 events annually, inviting over 20 000 doctors, pharmacists and other pharma-related executives.
The whole process of managing these events, inviting guests and later reporting the costs has been a major challenge for the company. Without a proper system to support the process of event management and cost estimates, the company fell short on timely and accurate EFPIA (European Federation of Pharmaceutical Industry and Association) reporting. EFPIA reports are an important part of keeping transparency of business in the Pharma sector.
The major challenges faced by the company include:
The client was determined to replace a number of applications that were key for a critical operations process (which included, among a host of others, EFPIA reporting) with a single integrated system. These applications, and said process, have been developed in-house by the client over the course of more than a decade and a half. With the use of the OS platform, the C&F team succeeded in deploying an integrated system within 6 months. This system not only replaced the entirety of the outdated applications, but also streamlined additional aspects of everyday work, such as expense authorization, information access or document printouts.