Episode 1: Enterprise UX: Balancing Business Goals and User Needs

Transforming enterprise workflows through effective UX strategies

In the first episode of the C&F Talks podcast, we uncover the powerful role that user experience (UX) plays in transforming enterprise environments. Enterprise UX is more than just a buzzword—it’s a critical factor in improving processes, driving business goals, and ensuring adoption across teams. But how do you make it work? Whether you're a UX designer, a business leader, or someone exploring the connection between UX and business outcomes, this episode is packed with actionable insights you won’t want to miss.

In our podcast you’ll discover:

The key differences between consumer and enterprise UX

How poor UX design can impact business operations and costs

The role of UX maturity in creating effective enterprise solutions

A real-world example of how UX drives business success

Strategies for optimizing UX in enterprise environments, including the 5E Rule

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Why this episode matters

Enterprise UX has a significant impact on the success of organizations. This episode highlights why businesses should prioritize UX and how it influences everything from employee productivity to customer adoption. Our experts will guide you through:

Clarifying UX distinctions

Understanding the critical differences between consumer and enterprise UX allows organizations to create tailored experiences that serve both business needs and end-user expectations.

Avoiding costly mistakes

Poor UX design isn't just frustrating; it can lead to higher operational costs, reduced productivity, and failure to meet business goals. Recognizing these issues early is key.

Moving up the UX maturity ladder

Knowing where your organization stands on the UX maturity scale helps you build a more effective design strategy that aligns with business objectives.

Leveraging real-world examples

Concrete examples show how businesses have successfully implemented UX strategies to achieve their goals—valuable insights you can apply to your own work.

Optimizing UX for impact

Discover actionable strategies like the 5E Rule to improve the user experience, drive adoption, and deliver tangible business value.

Meet our Experts

Host: Maciej Kłodaś

Head of Analytics Experience, C&F

Maciej is a senior manager, UX/UI expert, researcher, and strong advocate for professionalizing companies’ approaches to enterprise software UX. He believes that when data meets the user, UX is crucial for the quality of insights and reports, serving as the foundation of data-driven decision-making. At C&F, Maciej is dedicated to delivering exceptional UX in every process and solution developed for clients.

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Guest: Łukasz Gładysz

UX Designer/Team Leader, C&F

Łukasz is a Team Leader, UX/UI expert, and designer with a passion for strategy, processes, and problem-solving. Specializing in crafting intuitive interfaces, simplifying users’ lives, and visualizing large datasets effectively, Łukasz believes that well-designed UX empowers users to make better decisions and plays a key role in transforming complex data into clear and valuable insights. As a leader, Łukasz is dedicated to building an effective team and delivering solutions that address real user needs.