Episode 3: The Perceived Value of an IT Project

Highlighting the hidden value of IT projects

IT projects are often judged by their ability to generate revenue or support strategic goals directly. But what about the unseen contributions—the aspects that quietly enhance efficiency, improve collaboration, or build resilience? In this episode of C&F Talks, we explore the less obvious value of IT initiatives and how they play a crucial role in organizational success. Join us as we uncover the ways IT can drive impact, even when it’s not in the spotlight.

In our podcast you’ll discover:

Why IT projects are often undervalued despite their importance.

How to identify and communicate the hidden benefits of IT investments.

The impact of well-designed IT systems on collaboration and efficiency.

Why measuring success requires more than financial metrics.

Practical tips for aligning IT goals with broader business objectives.

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Why this episode matters

While revenue-generating projects tend to take center stage, IT initiatives often deliver benefits that are less tangible but equally critical. This episode dives into practical strategies for recognizing and showcasing the value of these hidden contributions, ensuring they receive the recognition they deserve, including:

Shifting the focus beyond the bottom line

IT success isn’t just about profitability. Discover how IT projects can foster innovation, resilience, and adaptability, helping businesses thrive in a rapidly changing landscape.

Communicating the value of invisible wins

Learn how to articulate the importance of improvements like system reliability, process efficiency, and employee satisfaction—all outcomes of thoughtful IT execution.

Finding quick wins for automation and UX improvements

Certain tasks and processes can easily be automated. Learn how to identify the best candidates for improvement that will have a significant impact without extensive use of resources.

Measuring success in non-traditional ways

Financial ROI isn’t the only measure of success. See how metrics like time savings, error reduction, and user satisfaction paint a fuller picture of IT’s impact.

The importance of fitting the solution to the exact problem

Understanding the problems and goals of both the business and users is crucial to deliver value. If you know exactly what you need to fix, you’ll have a higher chance of success.

Meet our Experts

Host: Maciej Kłodaś

Head of Analytics Experience, C&F

Maciej is a senior manager, UX/UI expert, researcher, and strong advocate for professionalizing companies’ approaches to enterprise software UX. He believes that when data meets the user, UX is crucial for the quality of insights and reports, serving as the foundation of data-driven decision-making. At C&F, Maciej is dedicated to delivering exceptional UX in every process and solution developed for clients.

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Guest: Piotr Chmielewski

Head of Strategic Accounts Management, C&F

With over 16 years of experience in IT project management and team leadership, Piotr specializes in guiding organizations through complex business intelligence initiatives, implementing robust cloud data solutions, and integrating seamless e-commerce platforms. He excels at delivering exceptional value to clients by leveraging innovative, data-driven strategies that capitalize on cutting-edge advancements in cloud technologies and platforms.