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Transforming a Client’s IT Delivery Process​

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The Challenge

A client was undergoing the process of developing new functionality for a solution. However, the process of developing, testing and deploying large functionality improvement to the solution was taking several months to complete. The executive user base was growing impatient in waiting for the updates to the solution to be made.

Problems to solve

  • Longer development cycles
  • Executive frustration
  • Inefficient processes: The existing workflow lacked the agility and efficiency needed to meet the demands for faster delivery

The solution

  • Improved delivery processes: We streamlined the client’s delivery processes by incorporating continuous improvement (CI) and continuous delivery (CD) practices, coupled with agile methodologies
  • DevOps Pipeline Implementation: Established DevOps pipelines to facilitate seamless code deployment and testing across development, staging, and production environments
  • Automated Testing: Developed and implemented an automated testing strategy to quickly identify and resolve defects, accelerate the overall testing phase, and ensure higher quality releases

Results

  • Frequent releases: The client development team began releasing new features and functionality to production every two weeks
  • Minimal downtime: Achieved minimal to no production downtime during releases.
  • Increased responsiveness: The transformation enabled the team to respond more quickly to user needs and feedback
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