See how we used low-code to enable our pharma client to stay transparent and compliant with European legislation

The Challenge

Our Client, an internationally expanding, research-based pharmaceutical company, participates in over 400 events annually, inviting over 20 000 doctors, pharmacists and other pharma-related executives. Pharma companies are obligated to perform EFPIA (European Federation of Pharmaceutical Industries and Associations) reporting to keep transparency of business in the pharma sector.

Problems to solve

  • Lack of a comprehensive management process for event participation, guest invitation and reporting management.
  • Lack of an efficient tool for Managers to authorize employee requests.
  • Paper-dependent business model.
  • Ineffective and complex process of gathering information for EFPIA reporting.

The solution

An end-to-end flexible, low-code based solution integrated with all the peripheral systems in the company providing the following funcionalities

  • Real time reporting
  • Flexible document generation tools with access to documents online
  • Event management with settlement of costs and budget monitoring
  • Over 40 functional roles

Results

User adoption

New enhancements within first 3 months

Fewer call center calls

Months of development

{
The client was determined to replace a number of applications that were key for a critical operations process (which included, among a host of others, EFPIA reporting) with a single integrated system. These applications, and said process, have been developed in-house by the client over the course of more than a decade and a half. With the use of the OS platform, the C&F team succeeded in deploying an integrated system within 6 months. This system not only replaced the entirety of the outdated applications, but also streamlined additional aspects of everyday work, such as expense authorization, information access or document printouts.
Jarosław Paradowski, C&F | Project Manager

Our Articles

World`s Best Trust Us

For more than 20 years now C&F has been providing solutions for the largest international organizations, including those listed in Fortune 500.