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Episode 1

Enterprise UX: Balancing Business Goals and User Needs

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Transforming enterprise workflows through effective UX strategies
In the first episode of the C&F Talks podcast, we uncover the powerful role that user experience (UX) plays in transforming enterprise environments. Enterprise UX is more than just a buzzword—it’s a critical factor in improving processes, driving business goals, and ensuring adoption across teams. But how do you make it work? Whether you're a UX designer, a business leader, or someone exploring the connection between UX and business outcomes, this episode is packed with actionable insights you won’t want to miss.

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What you need to know about Enterprise UX

The key differences between consumer and enterprise UX
How poor UX design can impact business operations and costs
The role of UX maturity in creating effective enterprise solutions
Strategies for optimizing UX in enterprise environments, including the 5E Rule

Why Enterprise UX Deserves the Spotlight

Enterprise UX plays a critical role in organizational success, influencing everything from internal productivity to customer adoption. This episode explores why UX should be a strategic priority, not just a design concern. Understanding the key differences between consumer and enterprise UX helps organizations create experiences that meet complex business needs while satisfying user expectations. You’ll also learn how to avoid costly design missteps that can lead to inefficiency, frustration, and missed goals.

Strategies for Elevating UX Maturity

Improving enterprise UX isn’t a one-time task, it’s a journey. This episode walks you through how to assess your organization’s position on the UX maturity ladder and how to grow from there. You’ll gain insights from real-world examples of successful UX implementations, along with actionable methods, like the 5E Rule, to drive adoption and boost impact. These strategies help ensure that UX isn’t just functional but truly fit-for-purpose, delivering measurable business value.

Learn more about creating excellent enterprise UX

Leverage insights from our eye-tracking research to build a better data experience in your organization

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Meet the expert

Łukasz Gładysz

UX Designer/Team Leader, C&F

Łukasz is a Team Leader, UX/UI expert, and designer with a passion for strategy, processes, and problem-solving. Specializing in crafting intuitive interfaces, simplifying users’ lives, and visualizing large datasets effectively, Łukasz believes that well-designed UX empowers users to make better decisions and plays a key role in transforming complex data into clear and valuable insights. As a leader, Łukasz is dedicated to building an effective team and delivering solutions that address real user needs.

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