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Episode 3

The Perceived Value of an IT Project

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Highlighting the hidden value of IT projects
IT projects are often judged by their ability to generate revenue or support strategic goals directly. But what about the unseen contributions—the aspects that quietly enhance efficiency, improve collaboration, or build resilience? In this episode of C&F Talks, we explore the less obvious value of IT initiatives and how they play a crucial role in organizational success. Join us as we uncover the ways IT can drive impact, even when it’s not in the spotlight.

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Insights on planning and managing IT projects that drive impact

Identifying and communicating the often-overlooked benefits of IT investments
Measuring success that goes beyond financial metrics
Aligning IT initiatives with strategic business objectives, from planning to execution
Designing IT systems that improve collaboration, efficiency, and long-term value

Looking for impact, not only profit

While revenue-generating projects often steal the spotlight, IT initiatives frequently provide critical yet less visible value. This episode explores how IT drives innovation, resilience, and adaptability—qualities essential in today’s fast-changing business environment. By expanding the focus beyond only financial outcomes, leaders can better recognize IT's role in strengthening operations and enabling long-term growth. From fostering system reliability to improving employee satisfaction, these efforts deserve equal recognition.

Communicating IT projects’ true value

To ensure IT contributions are fully appreciated, it’s essential to communicate their impact clearly. This episode offers practical advice on highlighting "invisible wins" such as process efficiency, automation opportunities, and UX improvements. For instance, a fit-for-purpose reporting dashboard may not directly generate revenue, but it can save time, reduce errors, and enable better decision-making across teams—demonstrating IT’s deep operational value. You'll also learn how to measure success using non-traditional metrics and why aligning solutions to specific business needs is key to lasting impact.

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Meet the expert

Piotr Chmielewski

Head of Strategic Accounts Management, C&F

With over 16 years of experience in IT project management and team leadership, Piotr specializes in guiding organizations through complex business intelligence initiatives, implementing robust cloud data solutions, and integrating seamless e-commerce platforms. He excels at delivering exceptional value to clients by leveraging innovative, data-driven strategies that capitalize on cutting-edge advancements in cloud technologies and platforms.

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