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Digitalized Self-Assessments in BGK

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The Challenge

BGK’s Internal Audit Department faced challenges in managing and monitoring audit recommendations. The process involved acquiring and organizing information through emails and spreadsheets. A more integrated solution was needed to manage audits and recommendations previously done in Excel.

Problems to solve

  • The necessity of team-editing the same spreadsheet
  • Audit reports created manually
  • Inadequate communication among stakeholders
  • Data scattered across multiple locations.

The solution

The bank decided to implement Internal Audit Suite to automate and unify the entire auditing process, using, e.g., these features:

  • Automated report generation
  • Linking findings and recommendations with audits
  • Managing processes according to a universal workflow
  • Real-time monitoring of recommendation implementations

Results

  • Significantly reduced data errors and audit fatigue
  • A single source of truth for all current and historical data
  • Improved flow of information among stakeholders
  • Enhanced management and enforcement of audit recommendations
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