The Challenge
In 2020, the customer initiated a program to integrate two separate ERP ecosystems into a single GBS platform based on MDG and S4/HANA. This program required the standardization of disparate pricing and rebate platforms into a single, global solution based on Vistex.
Problems to solve
- Process optimization: The need to map, document, and optimize current disparate processes under a future solution
- Reduce manual effort: Significant effort was required to manually process indirect and direct transactions
- Focus and Disruption: Ensuring that key client personnel could focus on program transformation while minimizing disruption to business operations
- Compliance: Adhere to strict GBS requirements
The solution
Hands-on expertise to backfill and support rebate and pricing platform transition into common GBS platform.
- Process mapping, documentation and optimization
- Automation of key data-related processes:
- Extraction and transformation
- Customer and product cross-reference
- Validation on key steps of migration process
- Enrichment and cleansing
- P2P and E2E testing and validation
- Automation of key master data management processes to support faster and more efficient operations
- Introduction of new, flexible reporting technology
- Hypercare support
- Managing and operationalizing of critical activities as a backfill of key customer’s personnel
Results
- Re-usable and customizable processes and workflows covering all aspects of master data migration in accordance with strict GBS requirements
- Key migration milestone data validations shortened to single hours
- Complete set of reports and analyses allowing faster and more accurate decision taking
- Completed and verified documentation of key data flows and processes
Rebate and pricing transformation program