The Challenge
In 2019 Boehringer-Ingelheim introduced significant novelties into their digital solutions portfolio. The new arrivals – MDM, CRM, ERP – had a significant impact on the company’s IT ecosystem. A new, integrated approach to data management and data quality assurance was necessary.
Problems to solve
- Disruptions in business processes due to numerous between-system integrations
- Disruptions in the transmission of precise sales data to the field sales force
The solution
Hands-on expertise to execute stabilization, harmonization and optimization of the recently transformed IT ecosystem
- Launching an effective Data Governance Program
- Managing and operationalizing of critical activities
- Leading transformation from multiple data sources to a Single Source of Trusted Truth
Results

A single stable, integrated and harmonized data source available to downstream systems

Significantly reduced reported data quality errors

Comprehensive monitoring solutions allow maintaining high data quality
