Large scale customer data migration during ERP platform integration program

In 2020, our client initiated a program to integrate two separate ERP ecosystems into one GBS platform based on MDG and S4/HANA. The program required a new approach to migrating the customer’s data, on a scale that the organization had never done before.

• Design and implementation: Designed and implemented a large-scale data migration approach aligned with GBP methodology
• Master data cleansing and merging: Designed and implemented customer master data cleansing, matching, and merging mechanisms to create a common set of master data across a diverse organization
• Minimize disruption: Minimize disruption to business operations during the migration process

Hands-on expertise to design, implement and execute complex data transformation processes across multiple elements of commercial ecosystem

1. Robust data cleansing and enrichment
2. Customized de-duplication and decision engines
3. Automation of key data-related processes:
   • Extraction and transformation
   • Customer and product cross-reference
   • Validation on every step of migration process
   • Enrichment and cleansing
   • Customer creations, including API-based technology
4. P2P and E2E testing and validation
5. Data lineage and process documentation
6. Hypercare support
7. Managing and operationalizing of critical activities as a backfill of key customer’s personnel

• Re-usable and customizable processes and workflows covering all aspects of master data migration in accordance with strict GBS requirements
• Key migration milestone data validations shortened to single days
• Comprehensive data flow monitoring solutions allow maintaining high data quality in time
• Completed and verified documentation of key data flow