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Rebate and pricing transformation program

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The Challenge

In 2020, the customer initiated a program to integrate two separate ERP ecosystems into a single GBS platform based on MDG and S4/HANA. This program required the standardization of disparate pricing and rebate platforms into a single, global solution based on Vistex.

Problems to solve

  • Process optimization: The need to map, document, and optimize current disparate processes under a future solution
  • Reduce manual effort: Significant effort was required to manually process indirect and direct transactions
  • Focus and Disruption: Ensuring that key client personnel could focus on program transformation while minimizing disruption to business operations
  • Compliance: Adhere to strict GBS requirements

The solution

Hands-on expertise to backfill and support rebate and pricing platform transition into common GBS platform.

  1. Process mapping, documentation and optimization
  2. Automation of key data-related processes:
    • Extraction and transformation
    • Customer and product cross-reference
    • Validation on key steps of migration process
    • Enrichment and cleansing
  3. P2P and E2E testing and validation
  4. Automation of key master data management processes to support faster and more efficient operations
  5. Introduction of new, flexible reporting technology
  6. Hypercare support
  7. Managing and operationalizing of critical activities as a backfill of key customer’s personnel

Results

  • Re-usable and customizable processes and workflows covering all aspects of master data migration in accordance with strict GBS requirements
  • Key migration milestone data validations shortened to single hours
  • Complete set of reports and analyses allowing faster and more accurate decision taking
  • Completed and verified documentation of key data flows and processes
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